Course curriculum

  • 1

    Chapter 1 - Awareness

    • Welcome!

    • How this Training will be Different

    • Who Is Entité 3

    • We Want To Know...
  • 2

    Chapter 2 - What is Active Offer and French Language Health Services

    • Introduction to Chapter 2

    • Definition of Active Offer of French Language Services

    • Key Players in Active Offer

    • 5 Ways to Proactively Offer French Language Services

    • What Are You Doing Now?

    • Chapter 2 Summary

    • Chapter 2 Review Quiz
  • 3

    Chapter 3 - Why is Active Offer Important?

    • Chapter 3 Introduction

    • Demographic Information

    • Risks and Benefits

    • Vulnerable Groups Reflection

    • Vulnerable Groups

    • Introduction to Health Equity Issues and Cultural Competency

    • Health Equity

    • Cultural Competency

    • Chapter 3 Summary

    • Test Your Learning

    • Application of Concepts
  • 4

    Chapter 4 - Implementation

    • Introduction to Chapter 4

    • 7-Phase Template to Download

    • Implementation Phases for Active Offer

    • Phase 1 - Raise Awareness

    • Phase 2 - Assess French Language Services Capacity

    • Phase 3 - Identify Collaborative Opportunities

    • Phase 4 - Develop a French Language Services Policy

    • Phase 5 - Develop a Human Resources Policy

    • Phase 6 - Create a Communications Plan

    • Phase 7 - Monitor and Evaluate

    • Conlusion